Shipping Policy – ITSuppliesPasal

Shipping

  • ITSuppliesPasal offers doorstep delivery.

  • Standard delivery time within Kathmandu Valley and some areas outside the ring road is 2–4 days.

  • ITSuppliesPasal Fragrance offers standard shipping with delivery within 5–6 business days.

Returns

  • Items must be returned in their original, undamaged packaging.

  • If the product was delivered in a second layer of ITSuppliesPasal packaging, it must be returned in the same condition.

  • Do not put tape or stickers on the manufacturer's box.

  • If a product is returned in an inadequate condition, ITSuppliesPasal may send it back.

  • If the item received does not work, is damaged, defective, incorrect, or incomplete, a refund will be issued.

  • The shipping fee is refunded along with the amount paid for the returned product.

Warranty

  • All ITSuppliesPasal Like New items are covered under a 3–6 month warranty.

  • ITSuppliesPasal reserves the right to reject or accept warranty claims on a case-by-case basis.