Shipping Policy – ITSuppliesPasal
Shipping
ITSuppliesPasal offers doorstep delivery.
Standard delivery time within Kathmandu Valley and some areas outside the ring road is 2–4 days.
ITSuppliesPasal Fragrance offers standard shipping with delivery within 5–6 business days.
Returns
Items must be returned in their original, undamaged packaging.
If the product was delivered in a second layer of ITSuppliesPasal packaging, it must be returned in the same condition.
Do not put tape or stickers on the manufacturer's box.
If a product is returned in an inadequate condition, ITSuppliesPasal may send it back.
If the item received does not work, is damaged, defective, incorrect, or incomplete, a refund will be issued.
The shipping fee is refunded along with the amount paid for the returned product.
Warranty
All ITSuppliesPasal Like New items are covered under a 3–6 month warranty.
ITSuppliesPasal reserves the right to reject or accept warranty claims on a case-by-case basis.